Frequently Asked Questions…

 

Where are you Located?

We are in Warners Bay in gorgeous Lake Macquarie, just south of Newcastle. Natural Play for Children is a small family business operating since August 2012.

Our home shop renovations are on pause due to my workers compensation injury and will recommence when I am phsyically fit to resume the reno. I continue to collect unique preloved treasures to style our very own home based retail space for NPFC. This does mean our project will take much longer than originally anticipated, but it will be worth the wait.

Trading hours?

  • Our online store is open 24/7

  • Apart from the times when we will be updating our website or when the NBN technology takes an unplanned holiday.

  • We do from time to time take holidays, our online store will be closed during these times. Prior notification will be provided.

  • Once our home retail space is open, you will be able to view our resources in person.

  • Home Shop Business hours to be advised closer to opening date. Please follow our social pages for further updates.

Delivery of Orders and Freight Charges

  • From time to time we will offer spot discounts on p&h costs. These advertised rates will override our general fees as outlined below and will be charged automatically upon checkout.

  • We offer local delivery for $5.00 to selected areas in Lake Macquarie/Newcastle. This option will appear at checkout if you are in our designated delivery area. Enter your full address to see if you qualify for this rate.

  • Flat rate regular shipping of $12.00 per order Australia Wide. T&C’s apply.

  • Express shipping of $18.00 per order Australia wide.

  • For extra large custom orders and new centre setup orders, please contact NPFC for custom resources and delivery pricing. Flat rate and Express rates are exempt and must be custom quoted.

  • Once our home retail space is open, free click and collect orders will be available from Warners Bay.

  • All other orders are shipped either via Australia Post or a Courier of our choice.

  • Usual shipping days are Monday, Wednesday and Friday.

  • Please note, Couriers are unable to make deliveries to P O Box addresses.

Incursions and Events?

  • We would love to visit your early childhood service, professional development day or early childhood conference.

  • Availability would depend on your location, date, and time of event.

  • Fridays and weekends work best for this for this type of event at present.

  • Please contact Maureen via email at info@naturalplayforchildren.com.au if you would like NPFC to have a Pop-Up-Shop at your next conference or childcare service.

Early Childhood Resources Market in Newcastle

Natural Play for Children are the owners and organisers of the Early Childhood Resources Market held at the end of July indoors at Club Macquarie. Our boutique market has now transitioned to a biennal event from 2024 in Newcastle. This is your chance to come and view our resources in person, with free entry on market day. It’s a great chance for me to catch up with regular customers face to face, meet many new faces on the day and network with like minded people.

NPFC and ECRM are very excited to announce in 2025 that we will be launching our very own MultiVendor Marketplace! We will be launching a new website on the Shopify platform and expanding our brand Australia wide. Please visit this page to learn more about selling online with ECRM. We look forward to an exciting year ahead both for Natural Play for Children and the Early Childhood Resources Market.

Thank you for shopping small and making our biennal market event the success that it is, we could not do it without your continued support. Please visit our ECRM Newcastle website for further information. www.ecresourcesmarket.com.au